No one enjoys going to the hospital, but things happen. And when they do, you want to make sure you are being taking care of in the best way possible, even when it comes to billing. In fact, patients who were highly satisfied with a hospital’s billing were twice as likely to return to the same hospital than patients who were less than satisfied.

Billing can be a frustrating process for patients, especially with the high cost of healthcare these days. So hospitals need to make sure these aspect of a patients care is taken into consideration and done the right way. This infographic from Connance provides a guide to patient loyalty and shows how billing can directly affect a patients views on a hospital.

[Click image for full size version]

A Guide to Patient Loyalty


Brian Wallace

Brian is the President of NowSourcing, Inc., a premier social media firm specializing in infographic design, development and content marketing promotion. The company is based in Louisville, KY and works with companies that range from small business to Fortune 500. Follow +Brian Wallace on Google + as well as Twitter.

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