As more and more people have become comfortable with using the internet as a primary shopping tool, ecommerce companies have worked hard to meet the constantly-evolving expectations of their customers. Today, consumers expect companies to provide an online shopping experience that is quick, customized, and convenient. This has led many companies to develop new, competitive strategies and services that aim to keep customers coming back for more.
The following infographic from Endicia illustrates the complex system Amazon has developed in order to be able to confidently offer this service. It also outlines how 1-day shipping models typically work, what Amazon has in store for the future of their shipping services, how other companies like eBay, Etsy, and Google are handling shipping demands.
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