Companies today are realizing just how vital social media is to their success. A large population of the world is taking to social media to voice their opinions in regard to retailers and businesses. These companies are now taking a proactive approach and are engaging with their customers via social networking sites, and in doing so they’re painting themselves in a more positive light.

Find out more in this infographic from Click Software.

Customer Service In Social Media


Brian Wallace

Brian is the President of NowSourcing, Inc., a premier social media firm specializing in infographic design, development and content marketing promotion. The company is based in Louisville, KY and works with companies that range from small business to Fortune 500. Follow +Brian Wallace on Google + as well as Twitter.

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