Everyone has an opinion-and when a customer is hidden behind the safety of a screen, mud can fly. No matter how hard you try to please everyone, it just won’t happen. There is, however, a simple way to identify the type of complainer you have, and an easy, clear way to deal with them.
Pardot has created an infographic entitled “How to Deal with Social Media Complainers”, giving you an outline for the five types of social media complainers and how to appease them.
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