Tag: retail
Retail Social Media Top 10
Do you follow any of your favorite retailers on social media? Social media is quickly becoming the best way to get updates on your favorite brands. This infographic presented by Retail Customer Experience highlights the top 10 retailers in social media. Check it out below to learn more. [Click image for full size image]
Free Shipping: The Pros and Cons
For many online shoppers, free shipping is the holy grail of deals. But can small businesses afford to keep up with growing shipping costs? MarketingZeus.com offers “The pros and cons of free shipping for online retailers.”
Retail To The Rescue: The Retail Industry’s Impact On The US Economy
Two of the biggest economic concerns of the modern day are creating jobs for Americans and rescuing the US economy. It might surprise you to learn that the retail industry is one of the biggest contributors to both employment and GDP of all the industries in our country. A recent report published by the NRF and compiled into this infographic by Milo, sheds some light on how retail positively impacts our economy.
The Return Rampage – The High Cost Of Electronic Returns And How To Fight Back
As electronics become ever more complex and expensive, consumers are returning them at increasingly higher annual rates. In 2011, Accenture reported that returns of consumer electronics totaled $16.7 billion. And returns aren’t just frustrating for shoppers. They’re also an expensive problem for the retailer. So what can retailers and manufacturers do to curb the return rampage? This infographic from Milo will show the way.
The 2011 Ecommerce Holiday Season in Review
Despite a tough economy that forced consumers to think twice about every purchase, many online retailers experienced an increase in not only sales during the holiday season, but gains in traffic from mobile and tablet shoppers and other key metrics. This infographic gathers all the retail ecommerce spending stats from 2011 into one handy reference tool.
The State of Customer Service
Even in today’s economy customers still expect the best and can make or break your reputation depending on their customer experience. The following infographic takes a look at just what you can expect from a disgruntled customer as opposed to a happy one.
Epic Retail Fails 2011
It’s been a rough couple of years for retail, but it’s been especially bad for some. And while it looks like there is a bright spot on the horizon in the form of slightly lower unemployment numbers and slightly higher consumer confidence numbers, we still saw some major missteps in 2011, from branding to customer service to handling the press.
