When it comes to customer service, there are many formulas the companies try in order to ensure customer satisfaction. Desk has created an infographic detailing the results of a study focused on customer service, and gives you the details you need in order to make every customer happy.

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The Key Trends Facing Customer Service Organizations


Irma Wallace

Co-founder and Vice President of SearchRank, responsible for many of the day to day operations of the company. She is also founder of The Arizona Builders' Zone, a construction / home improvement portal. Follow +Irma Wallace on Google + as well as Twitter.

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