Even in today’s economy customers still expect the best and can make or break your reputation depending on their customer experience. The following infographic takes a look at just what you can expect from a disgruntled customer as opposed to a happy one.

The State of Customer ServiceSource: Clicksoftware.com

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Brian Wallace

Brian is the President of NowSourcing, Inc., a premier social media firm specializing in infographic design, development and content marketing promotion. The company is based in Louisville, KY and works with companies that range from small business to Fortune 500. Follow +Brian Wallace on Google + as well as Twitter.

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