Nobody wants another Comcast awful customer service experience.  So if you’re a company hiring customer service reps, how do you ensure quality? This infographic courtesy of Adecco shows you how.

[Click image for full size version]

What Makes a Good Customer Service Rep

Brian Wallace

Brian is the President of NowSourcing, Inc., a premier social media firm specializing in infographic design, development and content marketing promotion. The company is based in Louisville, KY and works with companies that range from small business to Fortune 500. Follow +Brian Wallace on Google + as well as Twitter.

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