Some find working at customer support stressful, while others have cracked the tricks to scoring high in every customer interaction. It could very well be that there are innate qualities that make it easier for some people to succeed in this field.
However, in most cases, success has little to do with the qualities you were born with. There are certain habits that successful customer service agents do to be good at their job. There’s a lot we can all learn from them.
In this infographic, Klaus looks at 5 habits of successful customer service agents.