If your company doesn’t prioritize top of the line customer service and support, you simply won’t stay afloat. Here’s 9 horrible customer service phrases, put together bySlickText SMS marketing, that pressure cook problems, and what to say instead. Remember, when assisting a disgruntled customer, don’t dwell on the problem. Instead, focus on finding a solution. This will quickly diffuse any negative energy, and prevent outcomes that could potentially damage your brand.

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David Wallace

David Wallace is a search & social media marketer who lives in Ahwatukee Arizona with his lovely wife. Interests & hobbies include all things Disney, roller coasters, musicianship and Christianity. Follow +David Wallace on Google + as well as Twitter.

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