Good customer service is vitally important for successful business. According to some studies, poor customer experiences result in an estimated $83 billion loss in sales.
Check out the infographic below presented by ClickSoftware to learn more about the numbers behind customer service.
[Click image for full size version]
Brian Wallace
Brian Wallace is the Founder and President of NowSourcing, an industry leading content marketing agency that makes the world's ideas simple, visual, and influential. Brian has been named a Google Small Business Advisor for 2016-present, joined the SXSW Advisory Board in 2019-present and became an SMB Advisor for Lexmark in 2023. He is the Co-Founder for The Innovate Summit which successfully launched in May 2024.
