AI is one of the hottest topics of 2026 and it’s clear why when we examine these statistics from Qualtrics. Their collection of statistics focuses on AI use in business, and the most notable figures show how profitable AI adoption can be.
The data shows that 70% of companies in the strategy and corporate finance realm report increased revenue due to AI. Inventory and logistics teams also use AI to streamline their production and report cost reduction. 42% of marketing and sales departments use AI for customer engagement, content creation, and automation. Customer service is the biggest adopter, though, with an over 2000% increase in AI use since January 2025.
Many people say they use AI as a feedback mechanism and use it to bounce ideas off. It’s becoming integral to how people work, think, and collaborate in the business world.
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