Rise of Artificial Intelligence in Call Centers

Emerging tools designed to boost efficiency and customer engagement are gradually transforming the modern call center, helping redefine the customer experience. In this infographic, EB Call Center puts together quick statistics about the benefits of AI and its various applications in the call center industry to help you better understand the nature of this technology.

Hazardous Location Classifications

According to the National Electrical Code (NEC), the areas “where fire or explosion hazards may exist due to flammable gases or vapors, flammable liquids, combustible dust, or ignitable fibers or flyings.” are defined as hazardous locations. The following infographic summarizes and describes the various hazardous (classified) locations.

Do Your Shoppers Want a Digital Conversation?

Do you remember what it was like to go grocery shopping before the pandemic? RSA America recently did a survey that found that most people feel that grocery shopping will never be the same. What does that mean for independent grocers? What are the best ways to convince shoppers to remain loyal to their grocers when the internet makes proximity less of a selling point?

Every Satellite Orbiting Earth and Who Owns Them

As of the writing of this post, there are currently 4,550 satellites orbiting the Earth. Their purposes range from military observation to communications. But which countries and companies are responsible for each of these satellites? This graphic visualizes the companies that are responsible for the most satellites as well as their countries of operations.

The Link Between Sleep and Success

Is there a link between sleep and success? If you look at the habits of successful people, you will find that many of them sleep the minimum requirement of 7 hours a night. Learn more about how sleep and success go hand in hand in the infographic below.

US Social Commerce Habits in 2022

The survey data presented in this report was collected from 1,000 users based in the US who submitted an online survey in December 2021. The Influencer Marketing Factory’s goal was to understand their preferences when it comes to online shopping behavior and preferences, live stream and overall if and how they shop on social media.