Business Infographics

Is Tech Support Racist?

If you have ever had to call a tech support line, or have seen the YouTube videos, you know what this infographic from Omni Tech Support is talking about. It explores call center stereotypes and sets straight a variety of misconceptions.

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The Small Business Social Media Cheat Sheet

With one in three small businesses using social media, its no longer enough to just have a website. Small businesses must have a social media presence, too. Don’t know where to start? This cheat sheet will help you navigate the major social media sites on the web.

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Support Gets Social: Bringing Customer Support Into Social Media

Social media has become a mainstay for all things business and personal. Businesses are using it for marketing and customer engagement: consumers use it for networking, entertainment, and more. But now both groups are starting to use the platform for customer support as you will see in this infographic from Zengage, The Zendesk Blog.

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The Paperless Office: Why It Hasn’t Happened Yet

The paperless office has been deemed inevitable over the last 20 years. So why, despite these predictions, have office stubbornly stood still? Several factors contribute to the staying power of paper-based workplaces, however changing consumer attitudes suggest that offices everywhere could finally be ready to enter the “digital age.” This infographic from Nitro, Inc. explores this issue.

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Are Brands Trying To Be Good Listeners in the Digital Age?

In the age of Facebook and cloud computing, listening to customers is more important than ever. It sounds simple enough, but there are tweets, online comments, and various other channels of digital communication to pay attention to. This infographic explores how organizations have implemented listening and digital engagement to reap the benefits of web 2.0.

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The Changing Role of the CIO

This infographic from Wikibon explores the varying and changing roles of the Chief Information Officer. The prominence of the CIO position has risen greatly as information technology has become an increasingly important aspect of the modern organization.

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History of the Businessman

This new infographic from Business MBA takes a look back at how the businessman has evolved over time. The clever concept begins with the caveman, whose business was surviving, and leads you through the renaissance, the depression, and finally to the businessman of today.

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Diffusing the Bomb: Why & How Companies Respond To Negative Social Media

When faced with an online complaint, companies to act quickly and appropriately before they lose control of the situation. There are a number of different ways a business can respond to these comments, but before doing so they need to remember that they are communicating with everyone with access to the social platform, not just one dissenter.

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How Big is General Electric?

Most people no doubt recognize the GE logo on their fridge or stove and think they are an appliance company. However, General Electric is very diversified such as being involved in many other industries like oil and gas, healthcare, energy, entertainment. Not to mention that GE owns NBC? They are also involved in building the world’s first carbon neutral city – Masdar city in the United Arab Emirates. This infographic from PartSelect shows just how big GE really is.

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BBB 100th Anniversary

The Better Business Bureau is celebrating their 100th anniversary by taking us on an graphical journey through the company’s history.

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