Business Infographics

One minute. That’s how long a majority of customers are willing to wait on hold. While phone wait times are often seen as a necessary evil, they’re worthy of a second look. Understanding customer expectations can help business owners develop strategies to combat frustration and build loyalty.

In today’s world we face more distractions that ever. Whether it’s the constant ping of emails, instant messages, the call of the news or social media, there’s always something trying to grab hold of our attention. This constant distraction has had an unfortunate impact on most people’s productivity and focus. In fact, we’re so used to being distracted that our brains have been rewired to actually crave distraction. Is there a cure for this modern ailment?

RCS offers an all-new option for companies to stay in touch with their customers where it matters the most: on their Smartphones. RCS combines the trust and speed of SMS with upgraded features that make messengers and apps so comfortable. It providing the flexibility to write longer messages as well as to send video and audio messages, or a fun sticker, enabling richer, personalized, and brand-attractive environment.

For years now remote working has been on the rise, with a younger workforce opting for more flexibility, and employers able to expand their talent pool by eliminating geographic restrictions. With Covid-19 however, many companies were forced to change to a remote working model overnight, leaving little in the way of preparation. This infographic details some of the benefits of working from home and some tips and tricks to ensure that you get the most productive experience possible.

Companies are hastening the move to online training and development. In-person workshops that were never up for debate, are now being taken online. If your in-person training has been sidelined, here are four steps to quickly move your in-person training to an online experience – with similar, if not better, results.

Webscale conducted a survey of 450+ e-commerce professionals to analyze how their businesses planned for and fared during the 2019 holiday season, in terms of revenues, growth, page load speeds, downtime, and cybersecurity. The survey also investigated how they felt about their current hosting infrastructure, top challenges, and infrastructure solutions they would like to invest in.

The world is going through unprecedented times as COVID-19 is affecting businesses across the globe. As per the experts, this human tragedy is the worst ever since World War II. The global economy, is witnessing the repercussion from this sudden pandemic that has engulfed almost the whole world, including some powerful and rich nations such as US, UK, China and others. 

The financial health is the backbone of every business and the strength of a business depends upon the cash flow. Check out this infographic from the team at Cogneesol to learn how to maintain positive cash flow by managing your unpaid invoices efficiently.

Many companies have come to rely on the services of virtual assistants and freelancers since they are typically cheaper to have than office-based workers. A virtual workforce can handle a variety of tasks ranging from back-office work to standard office projects. One can say that remote work is the future, and this infographic looks at this in more detail.

The COVID-19 outbreak has changed the world. It’s torn though country after country, leaving devastation in its wake. While nobody is suggesting that Coronavirus is a good thing, there are some positives to creep their way through the darkness. As economics struggle, a few businesses are seeing unparalleled growth and development. In this infographic, Mint Formations highlights some business success stories of Coronavirus.