Social media has become a mainstay for all things business and personal. Businesses are using it for marketing and customer engagement: consumers use it for networking, entertainment, and more. But now both groups are starting to use the platform for customer support as you will see in this infographic from Zengage, The Zendesk Blog.
The paperless office has been deemed inevitable over the last 20 years. So why, despite these predictions, have office stubbornly stood still? Several factors contribute to the staying power of paper-based workplaces, however changing consumer attitudes suggest that offices everywhere could finally be ready to enter the “digital age.” This infographic from Nitro, Inc. explores this issue.
In the age of Facebook and cloud computing, listening to customers is more important than ever. It sounds simple enough, but there are tweets, online comments, and various other channels of digital communication to pay attention to. This infographic explores how organizations have implemented listening and digital engagement to reap the benefits of web 2.0.
This infographic from Wikibon explores the varying and changing roles of the Chief Information Officer. The prominence of the CIO position has risen greatly as information technology has become an increasingly important aspect of the modern organization.
This new infographic from Business MBA takes a look back at how the businessman has evolved over time. The clever concept begins with the caveman, whose business was surviving, and leads you through the renaissance, the depression, and finally to the businessman of today.
When faced with an online complaint, companies to act quickly and appropriately before they lose control of the situation. There are a number of different ways a business can respond to these comments, but before doing so they need to remember that they are communicating with everyone with access to the social platform, not just one dissenter.
Most people no doubt recognize the GE logo on their fridge or stove and think they are an appliance company. However, General Electric is very diversified such as being involved in many other industries like oil and gas, healthcare, energy, entertainment. Not to mention that GE owns NBC? They are also involved in building the world’s first carbon neutral city – Masdar city in the United Arab Emirates. This infographic from PartSelect shows just how big GE really is.
The Better Business Bureau is celebrating their 100th anniversary by taking us on an graphical journey through the company’s history.
Since the debut of Apple’s iPad in Jan. 2010, enterprises have been looking for ways to incorporate tablets into the workplace. This infographic from VentureBeat.com illustrates the explosion seen in the tablet market, the statistics on enterprise adoption and application innovations in tablet technology.
This infographic from Hiscox Insurance describes how small businesses use social media. It is clear that with 60% of small businesses using social media and 53% of adults who use social media, actually follow brands, it is vital that social media is used by small businesses to stay ahead of their competition.
