The ancient Chinese philosophy the Tao, often translated as the Way, states the ultimate creative principle of the universe, posting that all things are unified and connected. Apply the Tao to IT project management, which has now become too complex and chaotic for most businesses, and we find the Way to organization and harmony.
Customer advocacy is a specialized form of customer service where companies focus on what is best for their customers. In recent years especially, more and more businesses have started to recognize the importance of customer advocacy and have begun implementing strategies that focus more on the customer. According to a recent survey, a word-of-mouth recommendation is the primary factor behind 20-50% of all purchasing decisions.
Anyone in business knows that customer service is key, but what is the real cost of bad customer service? Check out the following infographic below by ClickSoftware to learn the answer to this question and more.
Although it may seem counter-intuitive to many, B2B is close on the heels of B2C in embracing social media marketing. B2B marketers are known to be data crunchers and analysts first, and since the figures for social media in 2013 are by no means disappointing, sales teams and marketing managers are taking on the role of social “amplifiers” for their firms.
Field service has become an increasing priority for businesses. This infographic shows why so many are investing in mobile technology for use in field service.
“Getting Things Done (GTD) is a famous time management method which was put forward by David Allen who suggests that only people who deal with their day-to-day tasks without pressure can they make full use of time and improve work efficiency. With the rise of this theory, there are many GTD software programs designed in the market.
May the force(s) be with you – you and your next mobile marketing campaign that is. Count down to the four forces that are shaping the future of our mobile world, compiled by Message Exchange in the following infographic. Master the challenges and see your campaign take off.
America spends over $99 billion on beer every year. But where does this money go, and how is beer made? Online Business Degree has created an infographic entitled “The Business of Craft Beers and Microbreweries” giving you a beginners guide to the beer industry.
The Texas microbrewery economic engine is chugging along quite nicely. It’s growth is visualized with stunning typography in the following infographic.
BLDC motors are contributing to energy-efficient trends in the HVAC industry. This infographic by Sinotech explores the many benefits of BLDC motors, global electricity use by electric motors and more.
