Good customer service is vitally important for successful business. According to some studies, poor customer experiences result in an estimated $83 billion loss in sales. Check out the infographic below presented by ClickSoftware to learn more about the numbers behind customer service.
It’s an understatement to say that sales isn’t easy. From difficult customers to burnout, the salesperson faces a constant struggle. In order to be a successful salesperson, you have to have a vast skillset and a bottomless pit of self-motivation. Do you think you have what it takes? Salesforce has created an infographic entitled “A Step-by-step Guide to Sales Success” detailing everything you need to know in order to be an accomplished salesperson.
The latest industry research published by Retail Systems Research (RSR) on behalf of SPS Commerce clearly shows the retail industry is bullish about its future. Retailers, vendors and logistics firms all report growing optimism and budgets for 2014.
Statistical data shows that Africa contains some of the poorest countries in the world. However, many countries are beginning to show signs of hope. International Business Guide has created an infographic entitled “Business is Booming in Africa” detailing how this country is improving its status in the worldwide economic climate.
Internal social networks like Yammer and Jive are rising in popularity. In some organizations they are replacing intranets and email. A less known fact is that in most companies enterprise social networks fail to take root. One key reason for this is lack of support from senior management. Without their support old practices that hinder the social revolution will be too hard to change.
Have you ever gone to a restaurant where the cashier runs your card through their iPad or tablet? It’s a growing trend! Kiosks are being used more and more in the hospitality industry, and businesses are attracting customers by being one step ahead of the competition in technology. Take a look at the following infographic about the growth of kiosks in the hospitality industry.
Gengo.com worked with Dr. Nick Morgan, a Forbes contributor and body language expert to help conceptualize and inform this infographic. It looks at different common business scenarios and helps readers to put their best foot forward from a body language perspective.
There’s compelling evidence that women contribute to global prosperity. Explore successes, challenges and possibilities as women “Lean In” to the global economy. Although women add economic value to technology and entrepreneurship and lead some of the world’s largest companies, challenges remain. What can be done?
Crowdfunding is great for startups, but not always great for all parties involved. Check out the infographic below to learn about some of the biggest successes and failures in crowdfunding.
This infographic from PaymentSense will help you understand some of the most popular myths which put people off starting their business online and debunk them to help you begin to thrive online.
