This infographic by Gordon Training shows two very different ways of approaching a confrontation – the “usual” way and the “Gordon” way.
Which will you take the next time you are confronted with a person who is acting in a way that is preventing your needs from being met? Read on to find out.
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Irma Wallace
Co-founder and Vice President of SearchRank, responsible for many of the day to day operations of the company. She is also founder of The Arizona Builders' Zone, a construction / home improvement portal.