Companies today are realizing just how vital social media is to their success. A large population of the world is taking to social media to voice their opinions in regard to retailers and businesses. These companies are now taking a proactive approach and are engaging with their customers via social networking sites, and in doing so they’re painting themselves in a more positive light.

Find out more in this infographic from Click Software.

Customer Service In Social Media

Brian Wallace

Brian Wallace is the Founder and President of NowSourcing, an industry leading infographic design agency , based in Louisville, KY and Cincinnati, OH which works with companies that range from startups to Fortune 500s. Brian also runs #LinkedInLocal events nationwide, hosts the Next Action Podcast, and has been named a Google Small Business Advisor for 2016-2018. Follow Brian Wallace on LinkedIn as well as Twitter.

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