Enterprise request management (ERM) is a business process improvement approach that provides employees within large companies or government agencies with a single portal from which to request anything they need to do their jobs–from a stapler or a conference room reservation to a new desk chair or replacement of the hard drive in their laptop. It’s like having a version of Amazon.com within the enterprise.

Here is an infographic that explores this topic in more detail.

[Click image for full size version]

Enterprise Request Management Infographic

Irma Wallace

Irma Wallace

Co-founder and Vice President of SearchRank, responsible for many of the day to day operations of the company. She is also founder of The Arizona Builders’ Zone, a construction / home improvement portal.

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