In this day and age where people are faced with a variety of options, securing their loyalty can be a tough job. You need to turn customers into repeat clients, and eventually make them sit at the loyalty table to achieve continuous growth and success. According to Bain & Company, increasing customer retention rates by just 5% increases profits by 25% to 95%. This suggests that maintaining a strong customer base, and building long-term relationship with them are necessary to stay on top of the competition.
Let this handy infographic from SlideGenius guide you on your path to healthy and fruitful customer relationships.