The level of customer service you provide dictates the amount of return customers you get and improves the success of your business. Regardless of the type of business you operate, you rely on your customer service team to provide exceptional service and assistance. Happy customers are repeat customers, and since much of your business will come from word-of-mouth, customer service is vital.
In the infographic below by GetApp will show you what to avoid when communicating with customers, and ways to improve your customer service and help desk.
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Co-founder and Vice President of SearchRank, responsible for many of the day to day operations of the company. She is also founder of The Arizona Builders’ Zone, a construction / home improvement portal.
