The creation of every website follows a clear web design process. A client who understands the basics of this process will appreciate what happens at each stage, will be clear about when the process can easily change direction and can communicate more knowledgeably with the web agency. Also, the more they know, the more the information provided by the web design team in their updates will make sense and prove more useful.
Here is a periodic table from New Design Group of the web design process.
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