Here is an infographic from Re-Examining Retail that outlines in-depth detail about an analysis of the retail industry and what consumers could expect in 2021. It shows statistics from a survey report of 300 consumers about their use of online retail and how they experienced online customer service.
[Click image for full size version]
Irma Wallace
Co-founder and Vice President of SearchRank, responsible for many of the day to day operations of the company. She is also founder of The Arizona Builders' Zone, a construction / home improvement portal.
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