One area where businesses may struggle the most is customer support. Whether it be a lack of information, or trouble finding resources, getting help to your customer is a necessity in today’s marketplace, and is essential for customer satisfaction.
Here is an infographic entitled “Online Support Center: The Essential for Fast Growing Companies”, detailing the importance of the online support center, and how customers are increasingly relying on this system to solve their issues.
[Click image for full size version]
Irma Wallace
Co-founder and Vice President of SearchRank, responsible for many of the day to day operations of the company. She is also founder of The Arizona Builders' Zone, a construction / home improvement portal.
