When you dial 9-1-1, you’re immediately connected to an emergency dispatch where they pinpoint your location and direct the emergency resources your way. While you may be flustered or disgruntled in your emergency, the technology behind enhanced 9-1-1 calls will transmit valuable information to the dispatcher known as PSAP or Public Safety Answering Point. The technology behind enhanced 9-1-1 is extraordinary and in many situations, can save you from disastrous mishaps.
Below is an infographic from GreatCall that explains the process behind your 9-1-1 call from both your cell phone or landline.
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