CRM or customer relationship management plays a vital role in any company’s success. If you treat your customers well and understand their pain points quickly, there is no doubt in building a long-lasting relationship with them. Companies and brands use various CRM tools for this purpose.

The following infographic by Thomson Data looks at where these CRM tools stand in the future.

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The Future of CRM in 2019: Stats & Trends

Irma Wallace

Irma Wallace

Co-founder and Vice President of SearchRank, responsible for many of the day to day operations of the company. She is also founder of The Arizona Builders’ Zone, a construction / home improvement portal.

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