Here is an infographic from Virtual VIP showing the rise of customer service through social media. It shows how important social customer care is becoming and what today’s tech savvy consumers expect from brands. It also details how you can start and maintain social output for your business and includes lots of statistics, tips and some amazing (and funny) examples of brands doing social customer care brilliantly and some total fails too.
The Importance of Being Social
by David Wallace | Dec 4, 2014 | Business Infographics