Here is an infographic showing the rise of customer service through social media. It shows how important social customer care is becoming and what today’s tech savvy consumers expect from brands.
It also details how you can start and maintain social output for your business and includes lots of statistics, tips and some amazing (and funny) examples of brands doing social customer care brilliantly and some total fails too.
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David Wallace
David Wallace is a search & social media marketer who lives in Ahwatukee Arizona with his lovely wife. Interests & hobbies include all things Disney, roller coasters, musicianship and Christianity.
