First impressions matter. This is even more in the hospitality industry. Hotels need to try to give the best first impression possible so that their guests will not only come back but recommend others to come as well. Areas to look at improving your hotel’s appeal include its online presence, exterior, staff, lobby, gym, and the quality of guest rooms.
Auto-San has created the following infographic highlighting the power of first impressions in a hotel and how you can improve them.