Anyone in business knows that customer service is key, but what is the real cost of bad customer service? Check out the following infographic below by ClickSoftware to learn the answer to this question and more.

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The Real Cost of Customer Service

Brian Wallace

Brian Wallace

Brian Wallace is the Founder and President of NowSourcing, an industry leading infographic design agency , based in Louisville, KY and Cincinnati, OH which works with companies that range from startups to Fortune 500s. Brian also runs #LinkedInLocal events nationwide and virtually, hosts the Next Action Podcast, and has been named a Google Small Business Advisor for 2016-present. He joined the SXSW advisory board in 2019.

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