Customer experience is a driving force behind any company’s success or failure, but can AI really help? With the capability to not only process data, but predict insights and drive business decisions, AI will be the cornerstone in the future of customer service for customers and your call center agents.
Learn more in this infographic from CallMiner.
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Brian Wallace is the Founder and President of NowSourcing, an industry leading content marketing agency that makes the world's ideas simple, visual, and influential. Brian has been named a Google Small Business Advisor for 2016-present, joined the SXSW Advisory Board in 2019-present and became an SMB Advisor for Lexmark in 2023. He is the Co-Founder for The Innovate Summit which successfully launched in May 2024.
