Nobody wants another Comcast awful customer service experience.  So if you’re a company hiring customer service reps, how do you ensure quality? This infographic courtesy of Adecco shows you how.

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What Makes a Good Customer Service Rep

Brian Wallace

Brian Wallace

Brian Wallace is the Founder and President of NowSourcing, an industry leading infographic design agency , based in Louisville, KY and Cincinnati, OH which works with companies that range from startups to Fortune 500s. Brian also runs #LinkedInLocal events nationwide and virtually, hosts the Next Action Podcast, and has been named a Google Small Business Advisor for 2016-present. He joined the SXSW advisory board in 2019.

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