In 2022, nearly 3 million Americans worked as customer service representatives. The team at Qualtrics took a closer look at this role with a study examining which industries hire the most customer service reps.
This job can entail a wide range of tasks and expectations, but there is no doubt that they’re integral to the success of many businesses, as evident in the data presented in these charts.
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Irma Wallace
Co-founder and Vice President of SearchRank, responsible for many of the day to day operations of the company. She is also founder of The Arizona Builders' Zone, a construction / home improvement portal.
